Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Scenic views
Unique location
Poor service
Limited dining
6.8/10
Nice
Rooms
8.0
Location
7.0
Service
5.0
Dining
7.5
Guest reviews
6.8/10
based on 2 reviews
8.2
8.2/10 based on 108 reviews
Derek
United Kingdom,
September
2023
7.4/10
The hotel is situated on a steep hill along winding roads, 4km away from any main areas. It's just above the Blue Mango restaurant that is part of the resort, nestled between two beaches. While the location offers seclusion, reaching attractions like the shopping mall or restaurants may require a bit of effort. The rooms are on the ground level with free Wi-Fi, ensuring a comfortable stay despite the distance from popular spots. However, the service lacks in customer care, with staff from various departments falling short. Dining with excellent views and wood-fired pizza adds a pleasant touch to the overall experience, complemented by well-maintained facilities. The price may seem steep considering the location, but the amenities provided deliver value for money.
Rooms
8.0
Rooms are located on the ground level and include free Wi-Fi, offering a comfortable stay despite the remote hilltop location.
Service
5.0
Staff members, from restaurant and bar to bell boys and housekeepers, unfortunately lack the expected level of customer service.
Location
7.0
The hotel is perched on a steep hill with winding roads, providing seclusion just above the Blue Mango restaurant. It's between two beaches, offering a unique but somewhat isolated setting.
Dining
9.0
The dining experience at the hotel offers excellent views and delicious wood-fired pizza, enhancing the overall stay.
Facilities
8.0
The hotel provides well-maintained facilities that contribute to a pleasant stay, making up for the secluded location.
Ross
United Kingdom,
June
2023
6.2/10
The hotel sits on a steep hill along winding roads, 4km away from major spots, just above the Blue Mango restaurant, offering a unique hilltop experience. The service lacks basic customer care from various staff levels. The dining features excellent views but with limited options. The location is secluded yet near special restaurants. The rooms offer free ground-level wifi, a standout feature amidst lacking service. Overall, an isolated gem with scenic views but needs service improvement.
Rooms
8.0
Rooms with free ground-level wifi were a standout feature.
Service
5.0
Staff throughout lacked basic customer service skills.
Location
7.0
Secluded hilltop location with some truly special nearby restaurants.
Dining
6.0
Dining offers excellent views but limited options.